Before our cutoff time at 5 pm, you can change, skip or reschedule your order on Manage deliveries. Our goal is to provide a great solution for you to eat healthy, delicious meals daily with a wide variety of recipes so you don’t get bored with eating the same salads or bowls every day. We need certain rules to run our operations. Canceling orders after the cut off time, unfortunately, is not possible as you’ve been charged for that day and your order will be processing in our system. At that point, we won’t be able to stop the delivery for that day, even if the subscription is canceled.
Skip and reschedule is an option that you have on your weekly plan and you can do it as many times as you want but it has to be done before our cutoff time:
- NY: 3 days before your delivery day until 5 pm.
- Northeast: 4 days before your delivery day until 5 pm.