Your health is our top priority, and we know you may have concerns about the coronavirus.
We wanted to take a moment to give you total peace of mind about our meals and share with you what steps we are taking to keep both you and our team safe and healthy. We are always committed to food safety and responsible sourcing.
List of our standard procedures and our additional procedures in light of COVID-19
We uphold the highest standards for hygiene and sanitation. Studies show that the coronavirus does not survive in food. CookUnity meals and products are crafted from scratch daily in one commissary kitchen in Brooklyn, NY (630 Flushing Ave). We source our food ingredients domestically from thoroughly vetted farms and suppliers, and we’re in close touch with all of our vendors about their sanitation practices. We pack and ship your boxes from the same kitchen, using an innovative way of packaging called MAP (Modified Atmosphere Packaging), to deliver the desired shelf life of our meals. We lower the amount of oxygen in the container, which helps to slow the natural breakdown of food products. This process allows food to last longer without the use of preservatives. If you’ve ever bought a bag of salad or any fresh, packaged food product at a grocery store, it has been packaged using the same technology.
- Our standard procedure:
All team members wash their hands many times throughout their shift for at least 20 seconds with antibacterial soap and hot water whenever they touch a surface that could have contamination of any kind. If they touch a surface that could be contaminated while wearing gloves, they wash their hands again and re-glove.
The use of a mask for protection as well as gloves are an integral part of our operations. The food at CookUnity is never touched by bare hands.
Gloves are an integral part of our operations. The food at CookUnity is never touched by bare hands.
- Additional procedures for handwashing and glove use:
We introduced 4 percent chlorhexidine gluconate (aka Hibiclens CHG) into our handwashing.
We implemented this because studies show it continues to kill bacteria and viruses for 24hours. It is also what surgeons use to ensure sterile hands before putting on gloves. It may seem overkill to some for a food operation, but we prefer to use all the tools available.
More information regarding the research on chlorhexidine gluconate to kill viruses.
- Standard procedures for disinfecting surfaces.
We use STERAMINE quaternary sanitizing tablets with a sanitation bucket for sanitizing surfaces and for our three-compartment sink. We sanitize surfaces throughout the shift and sanitize all cooking utensils and equipment with it. This is standard. Our entire kitchen is disinfected three times daily before operations, mid-shift, and closing with Steramine.
- Additional procedures for disinfecting surfaces.
We are now disinfecting high touch areas almost hourly, adding the use of chlorine sanitizer wipes CLOROX SURFACE WIPES for easier faster disinfecting of these areas throughout the shifts in addition to the standard use of Steramine to disinfect the entire kitchen.
- Our standard procedures for drivers.
Our drivers don't touch food, but they still wash their hands throughout the shift based on current policies. We can ensure the handwashing of all team members.
- Additional procedures for drivers
Drivers now disinfect all touch surfaces of their vehicles before and during their shift with Clorox Surface Wipes.
We are also launching the option for no human contact delivery (look for Drop Off Options in Account Settings). Just make sure to update your profile or let our customer support team know. You will get a notification when the order has been left at your door in-text stating the delivery is completed. This is called Non-contact delivery. We are also asking the drivers to ring the doorbell or knock when they are leaving.
- Continued standard procedures for sick employees
If any team member arrives and shows any sign of sickness, we send them home before they make contact with other team members. We urge all team members not to come to work if they feel sick. We provide sick pay for missed shifts.
- Additional procedures for sick employees
We are rolling out, taking the temperature of each team member prior to starting their shift with a forehead/ear thermometer. If they have any sign of a fever, they will be sent home before having contact with other team members and asked to see a healthcare professional. They do not lose pay for being sick.
Eating healthy to boost your immune system
It is our mission to help you create healthy eating habits effortlessly, and it will continue to be our top priority in the coming months. Eating a nutrient-rich diet is one of the most effective ways to support a healthy immune system that can fight off an infection. To further protect your health, remember to wash your hands frequently, try not to touch your face excessively, and limit your exposure to people showing obvious symptoms of illness.
We want you to know what we are doing to ensure the safety of our team and you. We want happiness and good health for all!